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Privacy Policy for Pureveniq

At Pureveniq, a subsidiary of Tech Solutions Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. We adhere to the highest standards of data protection, especially those mandated by UK regulations.

1. Information We Collect

  • Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you make a purchase or create an account.
  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages visited, and the dates/times of your visits.
  • Cookie Data: Small data files stored on your device that help us recognize you, remember your preferences, and track your activity on our site. For more details, please refer to our Cookie Policy.
  • Communication Data: Records of your communications with us, including emails, chat transcripts, and customer support inquiries.
Secure data server illustration

2. How We Use Your Information

Your information is used for several purposes, primarily to enhance your experience and deliver our services:

  • To Provide Services: Processing orders, managing your account, delivering products, and providing customer support.
  • To Improve Our Website: Analyzing usage patterns to enhance website functionality, content, and user experience.
  • For Communication: Sending transactional emails, updates, marketing communications (with your consent), and responding to inquiries.
  • For Security: Detecting and preventing fraud, unauthorized access, and other illegal activities.
  • Compliance and Legal Obligations: Fulfilling our legal and regulatory requirements, including those under UK data protection laws.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted partners under specific circumstances:

  • Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies, IT support). These providers have access to your personal data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.
Data flow between secure entities

4. Data Security

The security of your data is paramount to us. We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security assessments and penetration testing.
  • Data Minimization: Collecting and retaining only data that is necessary for our stated purposes.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have several rights concerning your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

6. International Data Transfers

As Tech Solutions Inc. operates globally, your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: 30 October 2023

10. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your data protection rights, please contact us:

  • Company Name: Tech Solutions Inc.
  • Address: 123 Main Street, Anytown, CA 90210, USA
  • Phone: +1-559-123-4567
  • Email: [email protected]
  • Business Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM